Terms of service

 


Ordering

When your order is finalized, you will receive an email confirming this. After that, yet another email will be sent to you with UPS tracking information. You can not cancel your order once this email has been sent / received. We reserve the right to not deliver in case of incorrect stock level, and for any typographical errors on the site. Measurements stated on the site can differ from season to season / garment to garment.

Payment

We accept all major cards like Visa, MasterCard, American Express through Shopify. We also accept Paypal payments and Klarna.

Shipping and Returns

Shipping is made within 1-2 workdays with the UPS. 

Please note: You must contact the store before making a return. Custom orders / special orders can not be returned.

You have the right to return the product for a refund if you for any reason are dissatisfied or wish to file a complaint. Store credit will be given on sales/discounted items. Shipping cost will not be refunded. (The package must be accepted and can not be refused due to extremely high UPS handling costs) 

All returns must be made within 10 days after receiving the product. Buyer pays and arranges return shipping. (The returned item must arrive back here at P & L within reasonable time. Around 1-3 weeks depending on your location) 

Please note: You must contact the store before making a return. Custom orders / special orders can not be returned.

The product must be unworn and price tags, stickers, original packaging etc, must also be returned.

Please note that you are responsible for the product until it reaches us. We abide the Swedish / EU's Consumer Agency’s guidelines regarding internet shopping.

Content

In addition to the Intellectual property rights mentioned below, “Content” is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Site. Pancho And Lefty tries to ensure that the information on this site is accurate and complete. Pancho And Lefty does not promise that Pancho And Lefty’s Content is accurate or error-free. Pancho And Lefty does not promise that the functional aspects of the Site or Pancho And Lefty’s Content will be error free or that this Site, Pancho And Lefty Content or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the Internet ensure they have up to date virus checking software installed and use the latest browser versions.

The personal opinions of the designers and labels whose products we sell, or any third parties with whom we are associated are their own and do not necessarily reflect the views of Pancho And Lefty and we accept no responsibility for any such views expressed in any media.

Intellectual Property Rights

Your use of the Site and its contents grants no rights to you in relation to any copyright, designs, trademarks, photos and all other intellectual property and material rights relating to the Content (as described in the Content section below), including all photos used on this site. All such Content including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the Content only as expressly authorised by Pancho And Lefty and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use.